What Data We Collect and Why We Need It
When you open an account with us, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log device identifiers and session timestamps to detect unauthorised access to your account. Transaction
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records tied to your deposits and withdrawals are retained for a minimum of five years to meet financial compliance obligations. Our platform is built for Indonesia, and data processing depends on local law in terms of disclosure requirements. We do not collect data from anyone whose
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eligibility depends on local law and has not been confirmed. Any data you provide through our live chat or email support channel is used solely to resolve your inquiry and is not shared with marketing partners.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.